About My Service Hub
My CNH Service Hub is your new mobile tool for service activities. The app has several modules that will be launched in the coming months. The DQR module allows to perform your quality reports (DAR, PDI, …) in an...
My CNH Service Hub is your new mobile tool for service activities. The app has several modules that will be launched in the coming months.
The DQR module allows to perform your quality reports (DAR, PDI, …) in an autonomous way, online and offline, around the unit.
The eTIM module is the mobile version of eTIM website and covers most of the functionalities available on the web (available from April 2022).
The Digital Jobcard module will allow you to manage the activities inside the workshop.
ASiST will helps you to ask CNH Support and to follow your Requests in a faster way.
More modules will follow in the future.
Previous Versions
Here you can find the changelog of My Service Hub since it was posted on our website on 2023-04-01 13:56:44.
The latest version is 15.0.0 and it was updated on 2026-10-17 02:21:51. See below the changes in each version.
My Service Hub version 15.0.0
Updated At: 2026-09-24
Changes: eTIM:
Possibility to attach bin file
DQR:
UX/UI Redesign: Modernized & more user-friendly interface.
WAI Trigger Optimization: Improved WAI button placement for easier access.
DJC:
Warranty & Activity Management: Improves warranty handling, validations, and activity data quality.
Administration & Workflow Control: Enhances admin control over signatures and workflow governance.
Streamlines navigation, checklist management, and technician workflows experience
Offline & Connectivity Improvements
My Service Hub version 14.0.0
Updated At: 2026-07-15
Changes: DJC:
- Warranty validation
- Photo capture optimization
- Attachment error handling & resubmission
- Travel creation validation
- Activity management fixes
MSH:
- Security (Penetration tests, MEI authentication)
- User Experience (PIP display simplification)
- Technical Modernization (Obsolescence management)
CS/MP:
- MyFleet Enhancements
- Subscriptions & Agreements
- Warranty Dashboard
- Service App Improvements
- Remote Diagnostics & Customer Experience
DQR:
- Walkaround inspection
My Service Hub version 13.0.0
Updated At: 2026-04-13
Changes: • eTIM
Safety/Regulatory PIP – Color rules and tooltip
Kongslide logo change
• CS
Technical Alerts : numerous enhancements (tutorial, map, and more)
My Fleet Overview : display of Engine Hours
• DQR
Faster, modernized DQR dashboard with multi brand access and enhanced filters.
• DJC
Improved mobile app stability with enhanced offline optimization.
My Service Hub version 12.0.0
Updated At: 2025-12-10
Changes: CS:
- Integration of Remote Display View: TeamViewer/VNC
DQR:
- DAR faults in archived PDI
- Internal checklists in user’s language on foreign markets
DJC:
- Split appointment
- Appointment export revamp
- Engine hours image management
TIDB/ETIM:
- KA indexing optimization
- FC representation mapping
- Berkeley to Azure Migration
- Split consumables into generic and brand tables
My Service Hub version 11.0.0
Updated At: 2025-10-08
Changes: DQR:
- DAR faults in PDI (Part 1)
- Checklist auto-close by region
- Submission page UX improvements
DJC:
- eTIM offline button disablement
- Scanned part linked to operations
- Tech enhancements & bug fixes
TIDB/eTIM:
- Predefined Internal Chapter for PIP
CS/MP:
- Add remote display view on service app
- Custom notification : Ability to update a rule & advance search
My Service Hub version 10.2.0
Updated At: 2025-09-18
Changes: Technical release
My Service Hub version 10.0.1
Updated At: 2025-07-17
Changes: DQR:
- UX/UI revamp
- History revamp
- VIN&Type in header
- Attach opt. for non-fault answers
- Quality Score update for checklists
DJC:
- Tech tracking
- Appt/Warranty upgrade
- Stability/offline data upgrade
CS:
- Customer request - Dealer Push Notifications Review content
- Custom notification - UX/UI Integration - create new rule
- Deleted custom notification
- Proactive Breakdown Support 2.0 - Internal user view
eTIM:
- German label adjustments
- SAP broker configurations
My Service Hub version 9.0.0
Updated At: 2025-04-09
Changes: eTIM:
- Alert box redesign
- Quick closure of technical alerts improved
- Push notifications for Customer Requests
- Enhancements on Analytics Data tab
- New Custom Notifications tab in My Fleet
- Product tree filter added in My Fleet
DQR:
- Updated behavior to display DQR Alerts in DAR and PDI.
- Updated behavior on the DQR Alert's attachement field's mandatory nature.
DJC:
- Time summary screen
- Export appointment pdf
- Improvements in offline and appointment list stability
My Service Hub version 8.0.0
Updated At: 2025-04-04
Changes: eTIM:
-Improvements of the quick search and the closure of alert procedures
-New Customer requests tab in My fleet
-Access to the legacy SMs applicable to the engine of your machines.
DQR:
-Winter Checklist (WCK) is now Machine Health Check (MHC)
DJC:
-Technician time clocking and summary improvement
-Unit status translation for Spain
My Service Hub version 7.0.0
Updated At: 2024-11-05
Changes: eTIM:
- Push notification for critical alerts
DJC:
- Improvements in application logs and clocking managament
CS:
- Track geolocation
- User settings - Display current agreements status and switch
DQR:
- Improvement of the management of DQR offline
Disclaimer
Official Google Play Link
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